{"id":26964,"date":"2019-02-07T13:26:58","date_gmt":"2019-02-07T13:26:58","guid":{"rendered":"https:\/\/glencallum.co.uk\/?p=26964"},"modified":"2019-02-07T15:05:19","modified_gmt":"2019-02-07T15:05:19","slug":"telephone-interview-guide-checklist","status":"publish","type":"post","link":"https:\/\/glencallum.co.uk\/telephone-interview-guide-checklist\/","title":{"rendered":"Telephone Interview Guide & Checklist"},"content":{"rendered":"

Congratulations! You made it past the screening stage of selection, now here you are ready for your telephone interview. Read on whilst we guide you through your telephone interview\u2026\u2026 your opportunity to make that all important first impression. <\/strong><\/span><\/p>\n

\"\"<\/p>\n

Prior to the interview<\/u><\/strong><\/span><\/p>\n

Step 1. <\/u><\/strong><\/span><\/p>\n

DO NOT UNDERESTIMATE THE IMPORTANCE OF THIS TELEPHONE CALL. <\/strong><\/span><\/p>\n

As a voice on the other end of the line you won\u2019t be able to rely on your sharp suit, perfected handshake or your impressive folder of work examples to get you through. If anything, a telephone interview is more difficult as 100% of the interviewers\u2019 focus and judgement is based on what you say, and how you say it.<\/span><\/p>\n

Step 2. <\/u><\/strong><\/span><\/p>\n

PREPARATION \u2013 MAKE NOTES<\/strong><\/span><\/p>\n

I truly wish this was a radical and miraculous point that would promise you success for every interview you attend but when the content of your speech is being scrutinized, preparation is crucial.<\/span><\/p>\n

Have you ever sat in a face to face interview, wishing you could have all the notes you wanted in front of you? A telephone interview gives you that opportunity.<\/span><\/p>\n

The essentials<\/u><\/span><\/p>\n

\u25a1\u00a0\u00a0 Make a note of the interviewers\u2019 names, job titles.<\/span><\/p>\n

\u25a1\u00a0\u00a0 The telephone number.<\/span><\/p>\n

\u25a1\u00a0\u00a0 Double check who is calling who.<\/span><\/p>\n

The Questions<\/u><\/span><\/p>\n

If you\u2019ve been to an interview before then you may be aware of the common stock interview questions, if you haven\u2019t, then be sure to check out our other handy guides!<\/span><\/p>\n

You need to be able to master questions about<\/span><\/p>\n

\u25a1\u00a0\u00a0 \u201cTell me about yourself\u201d \u2013 An interview opening classic.<\/span><\/p>\n

\u25a1\u00a0\u00a0 Your previous career history.<\/span><\/p>\n

\u25a1\u00a0\u00a0 Reasons for leaving previous employers.<\/span><\/p>\n

\u25a1\u00a0\u00a0 Any gaps on your CV.<\/span><\/p>\n

\u25a1\u00a0\u00a0 Your skills and experience.<\/span><\/p>\n

\u25a1\u00a0\u00a0 Qualifications and Educations.<\/span><\/p>\n

\u25a1\u00a0\u00a0 What you have found out about the company? (AKA have you bothered to do research?)<\/span><\/p>\n

\u25a1\u00a0\u00a0 Why you want this role?<\/span><\/p>\n

\u25a1\u00a0\u00a0 What you think makes you the right candidate?<\/span><\/p>\n

**Bonus Points** Remember, don\u2019t panic, be professional, ooze confidence and remain honest as the truth always comes out.<\/em><\/span><\/p>\n

\u25a1\u00a0\u00a0 Finally, you should have a list of questions to ask the interviewers about the role, the company, progression, the training opportunities etc.<\/span><\/p>\n

Step 3<\/u><\/strong><\/span><\/p>\n

During the telephone call<\/span><\/p>\n

What you will need:<\/span><\/p>\n

\u25a1\u00a0\u00a0 Your telephone (obviously), if it is a mobile phone then ensure it is charged!<\/span><\/p>\n

\u25a1\u00a0\u00a0 Your CV.<\/span><\/p>\n

\u25a1\u00a0\u00a0 A pen and paper.<\/span><\/p>\n

\u25a1\u00a0\u00a0 The job specification.<\/span><\/p>\n

\u25a1\u00a0\u00a0 YOUR NOTES! (See step 2).<\/span><\/p>\n

Where you will need to be. Check that your surroundings provide:<\/span><\/p>\n

\u25a1\u00a0\u00a0 A quiet area.<\/span><\/p>\n

\u25a1\u00a0\u00a0 An area with good mobile reception.<\/span><\/p>\n

\u25a1\u00a0\u00a0 An area free from distractions<\/span><\/p>\n

What you will need to do:<\/em><\/span><\/p>\n

\u25a1\u00a0\u00a0 Believe in yourself. Briefly highlight your accomplishments, successes, and promotions.\u00a0<\/span><\/p>\n

\u25a1\u00a0\u00a0 Try to relax and sound confident.<\/span><\/p>\n

\u25a1\u00a0\u00a0 Give your full attention so no driving on handsfree<\/span><\/p>\n

\u25a1\u00a0\u00a0 Show enthusiasm and make your interest clear.<\/span><\/p>\n

\u25a1\u00a0\u00a0 Speak clearly and try to moderate your speed, volume and tone making sure not to mumble so you can be fully understood.<\/strong><\/span><\/p>\n

\u25a1\u00a0\u00a0 Avoid using handsfree as this can make it difficult for the interviewer to hear you.<\/span><\/p>\n

\u25a1\u00a0\u00a0 Make plenty of notes \u2013 the interviewer may impart key knowledge that you can use within your questioning or you can use for further research towards your face to face interview.<\/span><\/p>\n

\u25a1\u00a0\u00a0 Try to elaborate on simply yes or no answers but avoid waffling.\u00a0\u00a0\u00a0<\/span><\/p>\n

Expert tips\u2026<\/u><\/strong><\/span><\/p>\n

Remember to smile<\/em>. It may be an old clich\u00e9 but smiling can help your intonation to sound more positive. Answer questions courteously, a note of irritation in your voice is even more obvious over the phone than face to face and without body language questions\/answers may be misconstrued.\u00a0<\/span><\/p>\n

If you are asked a question you are not sure how to answer, then repeat it out loud<\/em>.\u00a0 This gives you a little longer to think it through and provide an answer.\u00a0 This will also ensure you have correctly understood the question and avoids a potentially awkward pause.<\/span><\/p>\n

When the interview is finished say \u201cThank you.\u201d<\/em><\/span><\/p>\n

Most important of all is to sound interested and state that- \u201cyou would be interested in talking further if the interviewer wants to take the process on to the next step\u201d and find out what the next step is<\/em>.<\/span><\/p>\n

Finally, Good Luck!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Congratulations! You made it past the screening stage of selection, now here you are ready for your telephone interview. Read on whilst we guide you through your telephone interview\u2026\u2026 your opportunity to make that all important first impression.<\/p>\n","protected":false},"author":3,"featured_media":26975,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4],"tags":[6182,6318,6352,5990,5927,6490,6489,6488,6486,6487],"acf":[],"yoast_head":"\nTelephone Interview Guide & Checklist<\/title>\n<meta name=\"description\" content=\"Check out our telephone interview hints and tips and bag that all important face to face interview.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/glencallum.co.uk\/telephone-interview-guide-checklist\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Telephone 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