Internal Sales Parts Advisor

Internal Sales Parts Advisor

Are you ready to take the next step in your career as a Parts Advisor / Internal Sales Parts Advisor with a specialist Motor Factor / Parts Business focused on Commercial Vehicle Parts?

We’re seeking a motivated Parts Advisor to join a dynamic company known for its supportive culture, career development opportunities, and commitment to employee wellbeing. This is an excellent opportunity to build your career with a business that truly values its people and offers a great benefits package.

Location: Ideally based around Middlesbrough, Malton, Billingham, Stockton-on-Tees, Thornaby-on-Tees, Eaglescliffe, Ingleby Barwick, Yarm, Darlington, Guisborough, Skelton-in-Cleveland, or Hartlepool.

Salary & Benefits: Up to £35,000 per annum + Commission + Pension scheme + 28 days annual leave + Career Development + Free onsite parking + No weekend working

Key Responsibilities

• Provide customers with expert advice and assistance on commercial vehicle parts and accessories.
• Deliver excellent customer service and accurate technical guidance.
• Process customer orders efficiently and keep clients informed with regular updates.
• Make proactive outbound calls to communicate order progress and maintain engagement.
• Develop and strengthen customer relationships to support account growth.
• Maintain accurate records and update internal systems promptly.

Key Requirements

• Previous experience as a Parts Advisor or Commercial Vehicle Parts Advisor.
• Strong communication skills and a customer-focused approach.
• Ability to build and maintain productive working relationships.
• Confident using computer systems for order processing and tracking.

To Register your interest:

To apply for this Internal Sales Parts Advisor position, please send your CV to Robert Cox at Glen Callum Associates Ltd: robert@glencallum.co.uk / 07398 204832

Job Reference: 4185RCA – Internal Sales Parts Advisor

Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know—we’re here to support you.