German Speaking Customer Services Representative

Job Ref:

3148KB

Location:

Staffordshire, Stoke on Trent, Cheshire, Crewe, Uttoxeter

Location Category:

Midlands 

Salary:

£Negotiable + Benefits + Career Progression Opportunities

Salary Category:

Competitive / Details on request

The Consultant:
Kayleigh Bradley

As one of Glen Callum’s Senior Consultants I recruit for a wide range of roles; however, I specialise in dealing with OEM, Vehicle Manufacturer and Aftermarket clients, finding fantastic engineering, sales, marketing and product management candidates.

German Speaking Customer Services Representative

A German speaking Customer Services / Export Sales Administrative position has arisen within an entrepreneurial, successful and established sales and marketing company based in Staffordshire.

Location: Staffordshire, Stoke on Trent, Cheshire, Crewe, Uttoxeter

Salary £Negotiable + Benefits + Career Progression Opportunities

This UK role will predominantly provide administrative & internal sales support to our German customers encompassing customer service liaison, order processing, stock control, invoicing and internal sales.

A fluent German speaker is essential.

Ideal Candidate

This position would ideally suit an energetic, resilient, customer focussed individual with excellent communication skills (both written and verbal) in English and German, administrative skills (in particular Microsoft Excel) and attention to detail. A passion to learn, a “can do” attitude and a winning mentality are key attributes; as is the ability to multitask and prioritise workloads.

This is role will initially offer a range of varied duties. We are looking for a candidate who has long term aspirations to grow, who may express qualities required for promotion.

The Role

  • Handle customer queries efficiently and effectively – offering a professional service at all levels.
  • An export sales interface based role between the UK and mainland Europe.
  • Successfully complete sales enquiries to the best commercial outcome.
  • Effectively use Microsoft Excel to manage pricing and stock levels.
  • Progress sales orders / invoices in a timely and efficient manner.
  • Help to proactively develop the European market in line with strategic direction.

The Candidate

  • Exceptional English and German Language skills – both written and verbal.
  • Friendly, confident and outgoing.
  • A Mathematical mind coupled with an advanced knowledge of Microsoft Excel.  The ability to write and use formulas, formatting and pivot table will all be of distinct interest.
  • Positive attitude.
  • Attention to detail.
  • Entrepreneurial spirit
  • Previous telephone sales or Internal account management or Customer Services experience is desirable.
  • Excellent telephone manner with the aptitude to enjoy making outgoing calls.
  • The ability to work unsupervised and use self-initiative.
  • Flexible, dependable and able to thrive in a busy environment.
  • Fluent in German is essential.
  • Recent graduates considered.
  • You will be fully trained in all of our procedures and admin tools and will be given a thorough brief of the business, the products and current customers.

Future Prospects

This is a fantastic opportunity for within Customer Service to join a world renowned and globally recognised company. The successful applicant will enjoy operating within the strength of an international organisation with the feel of a local business. Your decisions and actions will make a huge impact on the business and visual results will be imminent. Genuine career opportunities are associated with this appointment.

The Way Forward:

Should you wish to be considered for the above role in Customer Service, please apply via forwarding your CV in the first instance to Kayleigh Bradley, Glen Callum Associates Ltd.

JOB REF  3148KB

Glen Callum Associates are leading automotive recruitment specialists for sales, operational and marketing positions. We have an impressive client base of market leading manufacturers and distributors and are dedicated in providing candidates with advice, support and assistance in their recruitment search. Our consultants have valuable senior sales, marketing and operational experience within organisations within the automotive and industrial industry, allowing us to share an empathy with both client and candidate alike.

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