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Customer Service Representative – European Languages

Job Ref:

3349KB

Location:

Commutable from Cardiff, Newport, Cwmbran, Caerphilly, Pontypridd, Merthyr Tydfil, Barry, Pontypool

Location Category:

Wales 

Job Category:

Admin / IT Jobs  Automotive and Industrial Jobs  Language Jobs  OEM, OE & Aftermarket Jobs  Sales Jobs 

Salary:

£19-22K

Salary Category:

£20,001 - £25,000

The Consultant:
Kayleigh Bradley

I have 9 years’ experience of working with key OEM’s and vehicle manufacturers working closely with them to attract top sales, operations, technical, marketing and IT talent. I work locally, nationally and internationally.

Customer Service Representative – European Languages 

Do you have European Language skills?  Coupled with first-class customer service experience?

An exciting opportunity for a Customer Service Representative with European Language skills, ideally German.  As a Customer Service Advisor, you will provide a high level of service to new and existing customers via the telephone, email and web chats.

Office Based – Commutable from – Cardiff, Newport, Cwmbran, Caerphilly, Pontypridd, Merthyr Tydfil, Barry, Pontypool

£19-22k + Excellent working hours (Monday to Thursday 8am – 5pm and Friday 8am – 3.30pm) 

The Candidate

  • Previous customer service / sales office / sales administration experience.
  • An additional European language is required, ideally German but would consider other European languages such as French, Spanish, Italian
  • Graduates are also encouraged to apply, particularly those with a degree related to Business.
  • A confident telephone manner with the ability to build strong customer relationships.
  • A competent user of Microsoft packages, in particular Excel. 

The Role

  • Become the primary point of contact, responding quickly to customer queries by email and telephone.
  • Support customers via a Web Chat facility and guide customers through website.
  • Work with other departments on product and pricing information to provide accurate quotations.
  • Process orders received via website, email and telephone including scheduling of freight.
  • Manage and maintain account information ensuring this is available to all customer service representatives and sales managers.
  • Develop strong relationships with customers.
  • Provide technical product support. 

This is an excellent opportunity for an experience customer service professional with German or other European language skills to join a fast-paced, successful automotive supplier.

Apply in Confidence

To apply for the Customer Service Representative – European Language job please forward your CV to Kayleigh Bradley, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Kayleigh directly for a further chat on the job. 

JOB REF 3349KB Customer Service – German / European Languages

Glen Callum Associates are a leading automotive and industrial recruitment agency for sales, operational and marketing positions.

Customer Services

Complete the fields below to apply:
  • Accepted file types: pdf, doc, docx.
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I have enjoyed the pleasure of working with Glen Callum associates on a number of occasions, the service and attention given to the needs of the client really do set Glen Callum apart from the rest.

— Bob Welch, Former MD, Forte Lubricants.
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The Red House Glass Cone,
High Street,
Wordsley,
Stourbridge.
West Midlands
DY8 4AZ

01384 485274
jobs@glencallum.co.uk

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