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Customer Service Assistant

Job Ref:

3488RC

Location:

Shrewsbury (Battlefield, Mount Pleasant, Minsterley, Condover, Moreton Corbett, Shawbury, Longdon – Upon – Tern, Wellington, Grafton, Broseley, Telford, Bridgnorth, Bicton, Shelton, Upton Magna, Ditherington, Uffington, Monkmoor) 

Location Category:

Wales  Midlands  Central UK 

Job Category:

Admin / IT Jobs  Automotive and Industrial Jobs  Marketing Jobs  OEM, OE & Aftermarket Jobs  Operations / Supply Jobs  Product Management / Technical Jobs  Sales Jobs 

Salary:

£21000

Salary Category:

£20,001 - £25,000

The Consultant:
Robert Cox

With a strong technical recruitment background, I have a high level of knowledge recruiting in the Engineering, Automotive Aftermarket, OEM and Tier 1 markets for both Sales and Operational roles.

Customer Service Assistant

A Customer Service Assistant is required to join a Manufacturer and Distributor of Stored Energy products who sell into the automotive sector and motor trade. Your role is to provide first-class customer service, technical information / support, sales support and order processing to the existing client base and new customers. 

Location – Shrewsbury (Battlefield, Mount Pleasant, Minsterley, Condover, Moreton Corbett, Shawbury, Longdon – Upon – Tern, Wellington, Grafton, Broseley, Telford, Bridgnorth, Bicton, Shelton, Upton Magna, Ditherington, Uffington, Monkmoor) 

Salary: £21K basic salary – 20 days Annual Leave – Pension – Free on site Parking – Kitchen Facilities – Rest Room – Employee Assistance Program

The Candidate

  • Experienced at working in a customer service environment
  • Ideally have worked in a distribution / motor industry / automotive sector
  • Very good telephone manner
  • Excellent communication skills
  • Flexible approach to work
  • Not be afraid to take ownership and resolve queries and complaints
  • Work as a team / individual and liaise with other company departments
  • Proficient in using Email, Word & Excel

The Role

  • Make and receive customer telephone calls and process orders
  • Take ownership and resolve customer issues and queries
  • Provide product and technical information
  • Liaise with other departments to assist in the processing and delivering of orders
  • Assist and handle product returns, invoicing queries and future requirements

To apply for the position of Customer Service Assistant – Motor Trade job please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Robert directly for a further chat on the job.

JOB REF 3488RC Customer Service Assistant

Glen Callum Associates are a leading automotive recruitment consultancy with a vast amount of experience of operating within the automotive aftermarket on a Global scale.

Customer Service job

 

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A great service. You were very easy to chat with and very informative about the position available. You submitted my CV and kept me in the loop through out the process. Even calling me Friday after normal working hours to inform me I had been accepted for the job. Highly recommend service.

— Charles, Parts Supervisor, Specialist Car Parts Supplier
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The Red House Glass Cone,
High Street,
Wordsley,
Stourbridge.
West Midlands
DY8 4AZ

01384 485274
jobs@glencallum.co.uk

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