Customer Service Assistant
3415RC
Shrewsbury - Battlefield, Mount Pleasant, Minsterley, Condover, Moreton Corbett, Shawbury, Longdon–Upon–Tern, Wellington, Grafton, Broseley, Telford, Bridgnorth, Bicton, Shelton, Upton Magna, Ditherington, Uffington, Monkmoor
£21K basic salary – Pension – Free on site Parking – Employee Assistance Program
The Consultant:
Robert Cox
With a strong technical recruitment background, I have a high level of knowledge recruiting in the Engineering, Automotive Aftermarket, OEM and Tier 1 markets for both Sales and Operational roles.
Customer Service Assistant
A Customer Service Assistant is required to join a Manufacturer and Distributor of Stored Energy products who sell into the automotive sector and motor trade. Your role is to provide first-class customer service, technical information / support, sales support and order processing to the existing client base and new customers.
Location – Shrewsbury – Battlefield, Mount Pleasant, Minsterley, Condover, Moreton Corbett, Shawbury, Longdon–Upon–Tern, Wellington, Grafton, Broseley, Telford, Bridgnorth, Bicton, Shelton, Upton Magna, Ditherington, Uffington, Monkmoor
Salary: £21K basic salary – Pension – Free on site Parking – Employee Assistance Program
The Candidate
- Must be experienced at working in a customer service environment
- Ideally have worked in a distribution / motor industry / automotive sector
- Must have a very good telephone manner
- Must have excellent communication skills
- Have a flexible approach to work
- Not be afraid to take ownership and resolve queries and complaints
- Be able to work as a team / individual and liaise with other company departments
- Be proficient in using Email, Word & Excel
The Role
- To make and receive customer telephone calls and process orders
- Take ownership and resolve customer issues and queries
- To provide product and technical information
- To liaise with other departments to assist in the processing and delivering of orders
- To assist and handle product returns, invoicing queries and future requirements
Apply in Confidence
To apply for the position of Customer Service Assistant – Motor Trade job please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Robert directly for a further chat on the job.
Don’t delay, we’re hiring now, apply today!
JOB REF 3415RC Customer Service Assistant
Glen Callum Associates are a leading automotive recruitment consultancy with a vast amount of experience of operating within the automotive aftermarket on a Global scale.
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