Customer Service Assistant
3488RC
Shrewsbury (Battlefield, Mount Pleasant, Minsterley, Condover, Moreton Corbett, Shawbury, Longdon – Upon – Tern, Wellington, Grafton, Broseley, Telford, Bridgnorth, Bicton, Shelton, Upton Magna, Ditherington, Uffington, Monkmoor)
Admin / IT Jobs Automotive and Industrial Jobs Marketing Jobs OEM, OE & Aftermarket Jobs Operations / Supply Jobs Product Management / Technical Jobs Sales Jobs
£21000
£20,001 - £25,000
The Consultant:
Robert Cox

With a strong technical recruitment background, I have a high level of knowledge recruiting in the Engineering, Automotive Aftermarket, OEM and Tier 1 markets for both Sales and Operational roles.
Customer Service Assistant
A Customer Service Assistant is required to join a Manufacturer and Distributor of Stored Energy products who sell into the automotive sector and motor trade. Your role is to provide first-class customer service, technical information / support, sales support and order processing to the existing client base and new customers.
Location – Shrewsbury (Battlefield, Mount Pleasant, Minsterley, Condover, Moreton Corbett, Shawbury, Longdon – Upon – Tern, Wellington, Grafton, Broseley, Telford, Bridgnorth, Bicton, Shelton, Upton Magna, Ditherington, Uffington, Monkmoor)
Salary: £21K basic salary – 20 days Annual Leave – Pension – Free on site Parking – Kitchen Facilities – Rest Room – Employee Assistance Program
The Candidate
- Experienced at working in a customer service environment
- Ideally have worked in a distribution / motor industry / automotive sector
- Very good telephone manner
- Excellent communication skills
- Flexible approach to work
- Not be afraid to take ownership and resolve queries and complaints
- Work as a team / individual and liaise with other company departments
- Proficient in using Email, Word & Excel
The Role
- Make and receive customer telephone calls and process orders
- Take ownership and resolve customer issues and queries
- Provide product and technical information
- Liaise with other departments to assist in the processing and delivering of orders
- Assist and handle product returns, invoicing queries and future requirements
To apply for the position of Customer Service Assistant – Motor Trade job please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Robert directly for a further chat on the job.
JOB REF 3488RC Customer Service Assistant
Glen Callum Associates are a leading automotive recruitment consultancy with a vast amount of experience of operating within the automotive aftermarket on a Global scale.
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The Red House Glass Cone,
High Street,
Wordsley,
Stourbridge.
West Midlands
DY8 4AZ
01384 485274
jobs@glencallum.co.uk