Customer Service Assistant

Customer Service Assistant

A Customer Service Assistant is required to join a Manufacturer and Distributor of Stored Energy products who sell into the automotive sector and motor trade. Your role is to provide first-class customer service, technical information / support, sales support and order processing to the existing client base and new customers. 

Location – Shrewsbury (Battlefield, Mount Pleasant, Minsterley, Condover, Moreton Corbett, Shawbury, Longdon – Upon – Tern, Wellington, Grafton, Broseley, Telford, Bridgnorth, Bicton, Shelton, Upton Magna, Ditherington, Uffington, Monkmoor) 

Salary: £21K basic salary – 20 days Annual Leave – Pension – Free on site Parking – Kitchen Facilities – Rest Room – Employee Assistance Program

The Candidate

• Experienced at working in a customer service environment
• Ideally have worked in a distribution / motor industry / automotive sector
• Very good telephone manner
• Excellent communication skills
• Flexible approach to work
• Not be afraid to take ownership and resolve queries and complaints
• Work as a team / individual and liaise with other company departments
• Proficient in using Email, Word & Excel

The Role

• Make and receive customer telephone calls and process orders
• Take ownership and resolve customer issues and queries
• Provide product and technical information
• Liaise with other departments to assist in the processing and delivering of orders
• Assist and handle product returns, invoicing queries and future requirements

To apply for the position of Customer Service Assistant – Motor Trade job please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Robert directly for a further chat on the job.

JOB REF 3488RC Customer Service Assistant

Glen Callum Associates are a leading automotive recruitment consultancy with a vast amount of experience of operating within the automotive aftermarket on a Global scale.