Customer Service Advisor / Sales Administrator

Job Ref:

2763 JCGC


Banbury, Leamington Spa, Northampton, Milton Keynes, Oxford, Coventry, Rugby, Redditch, Stratford – upon – Avon, United Kingdom

Location Category:



Circa 18-21k + Bonus + Pension + Excellent Benefits

Salary Category:

Competitive / Details on request

The Consultant:
Julian Curtis

I have 40 years experience in the Automotive parts retail and distribution sectors. I have worked for Glen Callum Associates for 14 years and pride myself in providing an excellent service to candidates and Aftermarket and OEM clients.


Customer Service Advisor / Sales Administrator

Automotive Parts

An exciting opportunity for a Customer Service Advisor / Vehicle Parts Advisor, to join the internal sales / service team for a very successful branded automotive aftermarket manufacturer.

 Our client is a major supplier and manufacturer of automotive products to both OE and aftermarketsectors.

They require a customer focused and confident advisor with knowledge of motor vehicles and automotive products.  You will have a strong desire to progress, possessing good telephone skills and accurate data input skills. The team in situ is experienced and the role is available due to internal promotion.

 Ideally located – Banbury, Leamington Spa, Northampton, Milton Keynes, Oxford, Coventry, Rugby, Redditch, Stratford – upon – Avon

 £Competitive Basic + Generous Benefits

The Role

  • First line telephone contact for all external telephone calls.
  • Input customer orders and advise price & availability, technical & product information.
  • Support Business Development Managers – with sales, customer and product data information.
  • Resolve customer issues on deliveries and orders.
  • Undertake administrative tasks for returns & warranties as required.
  • Reactive and proactive sales and marketing support for departmental managers.
  • Work with Sales and Marketing, Planning, Warehouse, Credit Control and other internal departments
  • to improve, systems, service and products.

Person Specification

  • The successful candidate will have a good standard of general education.
  • Knowledge of motor vehicles and automotive products.
  • A good telephone manner is essential.
  • Experience of working in a customer service environment.
  • Accurate data input skills.
  • Confident in giving technical information over the telephone.
  • Good PC skills are essential (Microsoft Office, Lotus Notes & SAP).

Apply in Confidence

To apply for the position of Customer Service Advisor / Parts Advisor please forward your CV to Julian Curtis, Senior Recruiter at Glen Callum Associates Ltd or call Julian directly for a further chat on the job.

Julian is an ethical IRP registered recruiter and will deal with your application in strict confidence.  If your application is successful, you will be contacted directly by Julian and he will talk you through in detail the full company role and specifics.

Don’t delay, we’re hiring now, apply today!


Glen Callum Associates are a leading automotive and industrial recruitment agency for sales, operational and marketing positions. We have an impressive client base of market leading manufacturers and distributors and are dedicated in providing candidates with advice, support and assistance in their recruitment search. Our consultants have valuable senior sales, marketing and operational experience within organisations within the automotive and industrial industry, allowing us to share an empathy with both client and candidate alike.

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